ADA Website Remediation Guide


If your website is not in compliance with the ADA, you could be looking at a potential lawsuit. Fortunately, you can take some simple steps to bring your website into compliance.

This guide will walk you through the most important things to consider when remedying your website.

We’ll also provide some tips for making sure your website is accessible to everyone. Let’s get started!

Making Websites Accessible Is the Law

Your website must follow ADA guidelines to provide equal access and opportunities for individuals with disabilities.

The Department of Justice (DOJ) enforces the ADA through investigations and lawsuits. If DOJ finds a violation, they may sue you to obtain court orders and monetary damages to stop the discrimination.

An accessible website reduces your risk of being sued by the DOJ or an individual with a disability. However, even if you are not at risk of legal action, it is still the law to make your website accessible.

We provide specific protections for existing websites built before April 21, 2010. Newer sites must comply with current standards (i.e., Section 508).

Understand The ADA Website Requirements 

The ADA website requirements are split into four categories:

  • High Priority
  • Medium Priority
  • Low Priority
  • Extra Credit

Each of these categories is explained in detail below. Let’s get started!

High-Priority Requirements:

Your website must be compatible with screen reading technology.

Ensure the content is accessible to screen readers by using text instead of images for headers, links, and buttons. Use descriptive link text that includes the function of the linked page, not just the title of the page or subpage.

If you include graphics on your web page, use ALT text to provide an accessible description. The ATAG 2.0 – Section 508 Guide includes further recommendations for ensuring your website is compatible with screen readers.

If you are using Flash or other non-text elements on your site, ensure that they include alternative information presented in a text format.

Your website must be compatible with speech recognition technology.

Ensure your site is compatible with voice recognition software by limiting background noise and not using scripting, Flash, or other elements that may cause the screen reader to misinterpret data.

By making sure your website is accessible to individuals who use screen readers and voice recognition software, you can provide equal access and opportunities for individuals with disabilities.

Medium-Priority Requirements: 

Your website must be compatible with text magnification technology.

Users who have low vision may require enlarged fonts or larger images. By having these options available, everyone will have the ability to view your content.

Make sure to use scalable vector graphics (SVG) instead of bitmap graphics (PNG) to maintain the image quality even when it is enlarged. For further recommendations, refer to the W3C Mobile Accessibility Guidelines.

Your website must be compatible with color differentiation technology.

People who are color blind or have low vision may not distinguish colors well. Ensure that content is also available in black and white or grayscale to ensure everyone has access.

Low-Priority Requirements:

Your website must meet general requirements for text formatting and placement.

The text must be left-aligned, meaning that the reader starts from the same point on each line or paragraph. Headings, links, and buttons should be underlined, bolded, or both to show the text’s importance.

Wherever possible, use headings (H1-H6) to organize your content and make it more accessible. Do not rely only on color or font size to convey meaning because some users will not distinguish these changes.

Your website must provide captions for audio and video content.

Captions provide what is said in multimedia format (i.e., speech or background music). Refer to the FCC’s Online Captioning Best Practices Guidelines for further information on giving captions.

Extra-Credit Requirements:

Provide transcripts for video and audio content.

Transcripts are text created from the audio file. The text should be available in a separate document or included with the multimedia content so users can read along if they cannot hear the video.

Provide alternative representations of color-dependent information.

Some individuals may not distinguish colors well, especially if they have low vision. Make sure that all information is available in a format other than color.

For instance, a background contrasts with associated text or uses shapes to represent information instead of colors.

Your website must be compatible with screen magnification technology.

Use large fonts and high-contrast color models to increase the font size of their browser if necessary. Your website should be compatible with the text enlargement function on most modern browsers.

Should I outsource ADA web accessibility remediation?

There is no one-size-fits-all answer to this question, as the decision of whether to outsource ADA web accessibility remediation will depend on a variety of factors, including a budget, timeline, resources, and expertise.

However, many organizations find that outsourcing this work can be a more efficient and cost-effective way to meet their ADA compliance obligations.

The first thing to consider is who will do the website cleanup: your development team or an external ADA website maintenance firm? If you already have a team in place, we strongly suggest utilizing it.

If your team is overwhelmed, doesn’t exist, or you’d instead work with a group of WCAG remediation professionals, we can step in and provide the assistance you require.

ADA Website Remediation:

The first step is to categorize the audit results by task type and importance or urgency. In our documentation, we indicate the level of each item and then give a priority ranking so that project management may use it. Issues are classified into three categories: design, content, and development.

Design Issue: These issues include colour contrast, movement, and audio.

Content Issue: These issues include information missing from the screen-reader text file or other features that do not rely on the design.

Development Issue: These issues are typically coding errors in which a developer may have implemented a solution to a problem in a way that creates new problems.

For each of these items, we guide how to resolve the issue and include any relevant references to the WCAG 2.0 at Level AA success criteria or other sources for more information.

PDF Remediation: 

When it comes to PDFs, you need a company that can handle the job for an affordable price. There are specialists out there who will remediate your entire website in bulk at discounted rates if needed; we recommend using one of these services instead!

Choosing a Sect 508 / ADA Website Remediation Consultant:

To start, ask for references from an attorney specializing in web accessibility or an experienced website designer.

You’re looking for a person or team who can get both the code and how people with disabilities use assistive technologies to navigate websites – which isn’t your average developer!


The ADA Website Remediation Guide is a comprehensive set of recommendations and best practices for making websites accessible to individuals with disabilities.

The guide offers an overview of the requirements of the ADA, explains how to make websites accessible, and provides case studies of organizations that have successfully remediated their websites.

If you’re looking for help remediating your website or want more information on the ADA, this guide is a great place to start.

Working on a website can be difficult. Adding new media and updating pages is chore, even though you know your company website needs to evolve and become more accessible to the many users you are trying to reach. Maybe when you first built it, accessibility wasn’t even really discussed. But now you’ve taken a step back, looked at your customer base with a desire to include everyone and you’ve realized just how important it is to make your site accessible. However, the thought of building a robust site that can do all the things you want it to do is overwhelming.

What is Web Accessibility

A practice of designing and coding the website in order to provide complete compatibility in accessing it by people with disabilities. In addition, it is a way to improve search engine optimization only an ADA Compliant Web Designer will help you to make your website Compliant. Is your website compatible? By going through the checklist below, you can get the answer.

Assessing Current Web Pages and Content

  • The website must include a feature like a navigation link at the top of the page. These links have a bypass mechanism such as a “skip navigation” link. This feature directs screen readers to bypass the row of navigation links and start at the web page content. It is beneficial for people who use screen readers to avoid to listen to all the links each time they jump to a new page.
  • All the links should be understandable when taken out of the context. For example, images without alternative text and links without worded as “click here”.
  • All the graphics, maps, images, and other non-text content must provide text alternatives through the alt attribute, a hidden/visible long description.
  • All the documents posted on the website should available in HTML or another accessible text-based format. It is also applicable to other formats like Portable Document Format (PDF).
  • The online forms on the website should be structured so assistive technology can identify, describe and operate the controls and inputs. By doing this, people with disabilities can review and submit the forms.
  • If the website has online forms, the drop-down list should describe the information instead of displaying a response option. For instance, “Your Age” instead of “18-25”.
  • If the website has data charts and tables, they should be structured so that all data cells are associated with column and row identifiers.
  • All the video files on the website must have audio descriptions (if necessary). This is for the convenience of blind people or for having a visual impairment disability.
  • All the video files on the website must have synchronized captions. People with hearing problems or deaf can access these files conveniently.
  • All the audio files on the website should have synchronized captions to provide access to people who are deaf or hard of hearing.
  • All web pages should be designed so that they can be viewed using visitors’ web browser and operating system settings for color and font.

About Website Accessibility Policy and Procedures

  • One must have a written policy on website accessibility.
  • The website accessibility policy must be posted on the website at a location where it can be easily found.
  • The procedure should be developed to ensure that content is not added to the website until it has been made accessible.
  • It should be confirmed that the website manager has checked the code and structure of all new web pages before they are posted.
  • While adding the PDFs to the website, these should be accessible. Also, the text-based versions of the documents should be accessible at the same time as PDF versions.
  • Make sure that the in-house and contractor staff has received the information about the website accessibility policy and procedure to confirm the website accessibility.
  • It should be confirmed that in-house and contractor staff has received appropriate training on how to ensure the accessibility of the website.
  • The website should have a specific written plan if it contains inaccessible content. Also, it should include timeframes in place to make all of the existing web content accessible.
  • A complete plan to improve website accessibility should be posted along with invited suggestions for improvement.
  • The homepage should include easily locatable information that includes contact details like telephone number and email address. This is useful for reporting website accessibility problems and requesting accessibility services with information.
  • A website should have procedures in place to assure a quick response to the visitors with disabilities who have difficulty in accessing information or services available on the website.
  • Feedback from people who use a variety of assistive technologies is helpful in ensuring website accessibility. So make sure to ask disability groups representing people to provide feedback on the accessibility of your website.
  • Testing the website using a product available on the internet is helpful, These tools are of free cost and check the accessibility of a website. They may not identify all accessibility issues and flag issues that are not accessibility problems. However, these are, nonetheless, a helpful way to improve website accessibility.

Checklist of Action Items for Improving the Accessibility of a Website

In addition, while considering the above suggestions, the following checklist initially prepared by the U.S. Department of Health and Human Services for Federal Agencies provides further guidelines on ways to make websites more accessible for persons with disabilities.

This practical advice, as well as another checklist, are available at:

Satisfying all of these items does not necessarily mean that a website complies with ADA, but it will improve the website’s accessibility and decrease the risk of litigation. Again, an Expert or Web Accessibility Consulting & Services provider should be engaged to conduct a comprehensive review of your website.
Nothing brings you closer to reality than actually facing it. This is the premise of my latest attempt to spread awareness about Web Accessibility.
For better understand, here is a link in which a practical example is shown to make the websites’ user experience better by following the guidelines. Also, it tells the issues affecting various users on the internet with solutions.
You can make your website ADA compliant in an easy way by consulting the professionals, who can do this job effortlessly. Also, you can get a quick website audit from To Be ADA Compliant that offers complete web accessibility consulting & services in California, USA.