Digital Accessibility for Law Firms: Why Lawyers Need to Prioritize Accessibility?


Digital accessibility is an important issue that all law firms need to be aware of. By making your website and other digital assets accessible to all, you can ensure that everyone has equal access to the information and services you provide.

This blog post will explore why making your firm’s digital content accessible is important and provide some tips on how you can get started.

Why Do Lawyers Need to Prioritize Digital Accessibility?

According to the latest research from Nielsen, the average U.S. adult spends more than 11 hours each day consuming media, with that number rising around the world.

One of your top priorities as a law firm should be reaching potential clients and customers where they are, and that means through digital channels like websites, email campaigns, social media posts, and mobile apps.

Unfortunately, some people don’t have equal access to these mediums because of their physical or cognitive abilities. This includes people who are blind or have low vision, blindness or low vision, deaf or hard of hearing, deafness or hard-of-hearing, people with learning disabilities.

Low literacy, blind or have low vision, people with physical disabilities, and even college students in classrooms that rely on digital presentations.

Once you understand how many potential customers your law firm is missing out on when you don’t prioritize accessibility, it will be clear why this issue is so important.

Digital Accessibility Benefits for Law Firms

There are several benefits of digital accessibility for law firms beyond ensuring that all clients can access their services. By focusing on these issues early in the design process, every user will enjoy a much better experience than if they were left behind in favor of aesthetics or personal preference.

For example, whether you’re building your website or app using WordPress or another platform, you can take advantage of several plugins that will help ensure the content is accessible to all.

WordPress Accessibility Plugins, several free WordPress plugins can automatically check your website’s code for issues and tell you if anything needs to be fixed. This ensures that your website is always compliant with web standards.

A plugin like Color Contrast Analyzer, for example, will highlight any potential color contrast issues so they can be addressed before users with visual disabilities try to access your site or app. The video below provides an overview of the plugin’s features:

You can also use tools like Google Analytics to track real-time analytics about how users are using your site so you can make improvements where necessary.

Another WordPress plugin, Accessibility Team, can better communicate with your clients about their needs and provide regular updates on the progress being made toward making accessibility a priority.

Accessibility is also important when it comes to mobile apps. A new study from Nielsen found that more than 80% of Americans now own smartphones, and that number continues to grow every day.

However, not everyone can enjoy these benefits. For example, advanced technology has allowed individuals who are blind or have low vision to use smartphones in ways that weren’t possible even a few years ago. They still face some significant challenges when it comes to accessing mobile apps.

Accessibility for Ontarians with Disabilities Act Alliance found that many popular mobile apps are completely inaccessible to people with sight loss.

Taking steps like adding alternative text to your images and including alt tags on your buttons can greatly impact users of all abilities.

Remember, not everyone owns the latest smartphone or has access to Wi-Fi 24/7, so they may be using apps you’ve created on slower networks and older devices that don’t have as much functionality as today’s top-of-the-line models.

That’s why it’s important to test how these features perform across various devices and browsers.

Don’t forget about email campaigns as well. There are some easy ways to ensure those messages aren’t falling on deaf ears, such as using links instead of buttons, which is one of the most common mistakes brands make.

In the meantime, have a review of your business’s website and app from an accessibility standpoint with a “digital disability lens” to address any issues you find early on in the planning stages.

There are several benefits digital accessibility can offer a law firm, from saving time and money to better serving their clients.

Does CCPA apply to law firms?

Not very likely. The majority of law firms are not required to follow this legislation. Unlike other privacy legislation, the CCPA was written so that only a limited number of firms are required to follow it.

What does digital accessibility mean?

Digit accessibility means that websites are designed to be usable by people with disabilities. You’ve already done lots of work by having this website use clean, large fonts and high-contrast colors in their design.

Does SEO work for law firms?

Yes, SEO can work for law firms. Law firms have a few unique considerations that make SEO an especially effective strategy.

What are the CCPA requirements?

The CCPA also demands that businesses have privacy policies that address consumers’ rights and how to exercise them, including the Right to Know, the Right to Remove Content, the Right to Opt-Out of a Sale, and the Right to Non-Discrimination.

What is a digital accessibility policy?

A digital accessibility policy is a document that outlines how your organization will make digital content accessible to people with disabilities.

It can include how you will test and design your content, how you will train employees, and what tools and technologies you will use. A digital accessibility policy is an important step in creating an inclusive organization.

What is digital accessibility testing?

Digital accessibility testing is the process of verifying that a digital product or service meets accessibility requirements. The goal of digital accessibility testing is to ensure that people with disabilities can use the product or service as intended.

Do law firms use Google Docs?

Law firms often use cloud-based applications to serve their clients better and save time. Google Docs is one of these tools that users can use with various devices, including tablets and phones, meaning they can make changes remotely; it also synchronizes every document across all devices.


Making your law firm accessible to all clients, regardless of their ability level, is the right thing to do and offers several benefits. By prioritizing accessibility, you can save time and money, better serve your clients, and even make your firm more competitive.

There are many ways to make your law firm more accessible, from making sure all documents are available in alternate formats to ensuring that all tech tools are fully compliant. If you’re looking for more tips or want help making your firm more inclusive, contact us – we’d be happy to help!

Working on a website can be difficult. Adding new media and updating pages is chore, even though you know your company website needs to evolve and become more accessible to the many users you are trying to reach. Maybe when you first built it, accessibility wasn’t even really discussed. But now you’ve taken a step back, looked at your customer base with a desire to include everyone and you’ve realized just how important it is to make your site accessible. However, the thought of building a robust site that can do all the things you want it to do is overwhelming.

What is Web Accessibility

A practice of designing and coding the website in order to provide complete compatibility in accessing it by people with disabilities. In addition, it is a way to improve search engine optimization only an ADA Compliant Web Designer will help you to make your website Compliant. Is your website compatible? By going through the checklist below, you can get the answer.

Assessing Current Web Pages and Content

  • The website must include a feature like a navigation link at the top of the page. These links have a bypass mechanism such as a “skip navigation” link. This feature directs screen readers to bypass the row of navigation links and start at the web page content. It is beneficial for people who use screen readers to avoid to listen to all the links each time they jump to a new page.
  • All the links should be understandable when taken out of the context. For example, images without alternative text and links without worded as “click here”.
  • All the graphics, maps, images, and other non-text content must provide text alternatives through the alt attribute, a hidden/visible long description.
  • All the documents posted on the website should available in HTML or another accessible text-based format. It is also applicable to other formats like Portable Document Format (PDF).
  • The online forms on the website should be structured so assistive technology can identify, describe and operate the controls and inputs. By doing this, people with disabilities can review and submit the forms.
  • If the website has online forms, the drop-down list should describe the information instead of displaying a response option. For instance, “Your Age” instead of “18-25”.
  • If the website has data charts and tables, they should be structured so that all data cells are associated with column and row identifiers.
  • All the video files on the website must have audio descriptions (if necessary). This is for the convenience of blind people or for having a visual impairment disability.
  • All the video files on the website must have synchronized captions. People with hearing problems or deaf can access these files conveniently.
  • All the audio files on the website should have synchronized captions to provide access to people who are deaf or hard of hearing.
  • All web pages should be designed so that they can be viewed using visitors’ web browser and operating system settings for color and font.

About Website Accessibility Policy and Procedures

  • One must have a written policy on website accessibility.
  • The website accessibility policy must be posted on the website at a location where it can be easily found.
  • The procedure should be developed to ensure that content is not added to the website until it has been made accessible.
  • It should be confirmed that the website manager has checked the code and structure of all new web pages before they are posted.
  • While adding the PDFs to the website, these should be accessible. Also, the text-based versions of the documents should be accessible at the same time as PDF versions.
  • Make sure that the in-house and contractor staff has received the information about the website accessibility policy and procedure to confirm the website accessibility.
  • It should be confirmed that in-house and contractor staff has received appropriate training on how to ensure the accessibility of the website.
  • The website should have a specific written plan if it contains inaccessible content. Also, it should include timeframes in place to make all of the existing web content accessible.
  • A complete plan to improve website accessibility should be posted along with invited suggestions for improvement.
  • The homepage should include easily locatable information that includes contact details like telephone number and email address. This is useful for reporting website accessibility problems and requesting accessibility services with information.
  • A website should have procedures in place to assure a quick response to the visitors with disabilities who have difficulty in accessing information or services available on the website.
  • Feedback from people who use a variety of assistive technologies is helpful in ensuring website accessibility. So make sure to ask disability groups representing people to provide feedback on the accessibility of your website.
  • Testing the website using a product available on the internet is helpful, These tools are of free cost and check the accessibility of a website. They may not identify all accessibility issues and flag issues that are not accessibility problems. However, these are, nonetheless, a helpful way to improve website accessibility.

Checklist of Action Items for Improving the Accessibility of a Website

In addition, while considering the above suggestions, the following checklist initially prepared by the U.S. Department of Health and Human Services for Federal Agencies provides further guidelines on ways to make websites more accessible for persons with disabilities.

This practical advice, as well as another checklist, are available at:

Satisfying all of these items does not necessarily mean that a website complies with ADA, but it will improve the website’s accessibility and decrease the risk of litigation. Again, an Expert or Web Accessibility Consulting & Services provider should be engaged to conduct a comprehensive review of your website.
Nothing brings you closer to reality than actually facing it. This is the premise of my latest attempt to spread awareness about Web Accessibility.
For better understand, here is a link in which a practical example is shown to make the websites’ user experience better by following the guidelines. Also, it tells the issues affecting various users on the internet with solutions.
You can make your website ADA compliant in an easy way by consulting the professionals, who can do this job effortlessly. Also, you can get a quick website audit from To Be ADA Compliant that offers complete web accessibility consulting & services in California, USA.