The Benefits of Web Accessibility: Ensuring Digital Inclusion for Businesses

Examples of barriers to web accessibility include: impaired vision, hearing loss, physical disabilities, cognitive impairments, poor literacy, limited tech literacy, and language barriers

As businesses continue to expand their online presence, many are not aware of the potential consequences of not making their websites accessible to everyone. Web accessibility is essential to ensuring a business’s digital inclusion. This includes enabling people with disabilities to access and interact with digital content and products. It’s also about making sure everyone has the same access to digital services regardless of geographical location, economic status, or level of disability.

By ensuring web accessibility, businesses can reap a multitude of benefits. First, it can help to increase their customer base. Studies have found that buying power of persons with disabilities is estimated to be $490 billion to $800 billion annually – an untapped market. It also helps businesses to comply with voluntary and federally mandated accessibility regulations, such as the Web Content Accessibility Guidelines (WCAG).

Businesses can also benefit from improved marketing campaigns. This includes better engagement with potential customers who have disabilities, improved social media presence, and improved search engine optimization (SEO). Accessible websites help to ensure better user experiences that can lead to greater brand loyalty and a better reputation.

Web accessibility also helps businesses to reduce their technology costs. Accessible website coding helps organisations maintain existing web pages and create new ones in a cost-effective manner. Furthermore, it helps to reduce the need for third-party vendors when building new websites. For example, accessible code can be used by web developers rather than hiring a specialist for the development.

Finally, reliable customer service is often facilitated by easier access to web content. People with disabilities who can use the website without difficulty will be better able to find and purchase products. This often translates into better customer reviews and repeat business.

It is clear that web accessibility is an important piece of any business’s digital marketing strategy. With the right approach to web accessibility, businesses can ensure digital inclusion and benefit from improved website usability, increased diversity of customers, cost savings, and improved customer service.

Working on a website can be difficult. Adding new media and updating pages is chore, even though you know your company website needs to evolve and become more accessible to the many users you are trying to reach. Maybe when you first built it, accessibility wasn’t even really discussed. But now you’ve taken a step back, looked at your customer base with a desire to include everyone and you’ve realized just how important it is to make your site accessible. However, the thought of building a robust site that can do all the things you want it to do is overwhelming.

What is Web Accessibility

A practice of designing and coding the website in order to provide complete compatibility in accessing it by people with disabilities. In addition, it is a way to improve search engine optimization only an ADA Compliant Web Designer will help you to make your website Compliant. Is your website compatible? By going through the checklist below, you can get the answer.

Assessing Current Web Pages and Content

The website must include a feature like a navigation link at the top of the page. These links have a bypass mechanism such as a “skip navigation” link. This feature directs screen readers to bypass the row of navigation links and start at the web page content. It is beneficial for people who use screen readers to avoid to listen to all the links each time they jump to a new page.
All the links should be understandable when taken out of the context. For example, images without alternative text and links without worded as “click here”.
All the graphics, maps, images, and other non-text content must provide text alternatives through the alt attribute, a hidden/visible long description.
All the documents posted on the website should available in HTML or another accessible text-based format. It is also applicable to other formats like Portable Document Format (PDF).
The online forms on the website should be structured so assistive technology can identify, describe and operate the controls and inputs. By doing this, people with disabilities can review and submit the forms.
If the website has online forms, the drop-down list should describe the information instead of displaying a response option. For instance, “Your Age” instead of “18-25”.
If the website has data charts and tables, they should be structured so that all data cells are associated with column and row identifiers.
All the video files on the website must have audio descriptions (if necessary). This is for the convenience of blind people or for having a visual impairment disability.
All the video files on the website must have synchronized captions. People with hearing problems or deaf can access these files conveniently.
All the audio files on the website should have synchronized captions to provide access to people who are deaf or hard of hearing.
All web pages should be designed so that they can be viewed using visitors’ web browser and operating system settings for color and font.

About Website Accessibility Policy and Procedures

One must have a written policy on website accessibility.
The website accessibility policy must be posted on the website at a location where it can be easily found.
The procedure should be developed to ensure that content is not added to the website until it has been made accessible.
It should be confirmed that the website manager has checked the code and structure of all new web pages before they are posted.
While adding the PDFs to the website, these should be accessible. Also, the text-based versions of the documents should be accessible at the same time as PDF versions.
Make sure that the in-house and contractor staff has received the information about the website accessibility policy and procedure to confirm the website accessibility.
It should be confirmed that in-house and contractor staff has received appropriate training on how to ensure the accessibility of the website.
The website should have a specific written plan if it contains inaccessible content. Also, it should include timeframes in place to make all of the existing web content accessible.
A complete plan to improve website accessibility should be posted along with invited suggestions for improvement.
The homepage should include easily locatable information that includes contact details like telephone number and email address. This is useful for reporting website accessibility problems and requesting accessibility services with information.
A website should have procedures in place to assure a quick response to the visitors with disabilities who have difficulty in accessing information or services available on the website.
Feedback from people who use a variety of assistive technologies is helpful in ensuring website accessibility. So make sure to ask disability groups representing people to provide feedback on the accessibility of your website.
Testing the website using a product available on the internet is helpful, These tools are of free cost and check the accessibility of a website. They may not identify all accessibility issues and flag issues that are not accessibility problems. However, these are, nonetheless, a helpful way to improve website accessibility.

Checklist of Action Items for Improving the Accessibility of a Website

In addition, while considering the above suggestions, the following checklist initially prepared by the U.S. Department of Health and Human Services for Federal Agencies provides further guidelines on ways to make websites more accessible for persons with disabilities.

This practical advice, as well as another checklist, are available at:

Satisfying all of these items does not necessarily mean that a website complies with ADA, but it will improve the website’s accessibility and decrease the risk of litigation. Again, an Expert or Web Accessibility Consulting & Services provider should be engaged to conduct a comprehensive review of your website.

Nothing brings you closer to reality than actually facing it. This is the premise of my latest attempt to spread awareness about Web Accessibility.

For better understand, here is a link in which a practical example is shown to make the websites’ user experience better by following the guidelines. Also, it tells the issues affecting various users on the internet with solutions.

You can make your website ADA compliant in an easy way by consulting the professionals, who can do this job effortlessly. Also, you can get a quick website audit from To Be ADA Compliant that offers complete web accessibility consulting & services in California, USA.

Resource: https://dev.to/chinchang/an-interactive-and-practical-introduction-to-web-accessibility-22o1