Please read this End User License Agreement (hereby the “EULA”) carefully, as it sets out the terms and conditions upon which we license our software.

The UserWay Widget or UserWay Plugin (“the Software”) and accompanying documentation is protected by copyright laws and treaties, as well as laws and treaties related to other forms of intellectual property.

UserWay, its parent company or its subsidiaries, affiliates and suppliers (hereby “UserWay”) own all intellectual property rights in the UserWay Software, code, plugin, website, widget and servers.

Your use of the UserWay Software is subject to these rights and to all the terms and conditions of this EULA.


By using the Software, you agree to be bound by the terms and conditions of this EULA. If you do not agree to this EULA, please discontinue now and delete all UserWay code or software from your websites, computer systems and servers. Before copying or downloading the Software or any code from the UserWay website, you will be asked to give your express EULA to the terms and conditions set forth in this EULA. If you do not agree to this EULA, you must not download, nor use the software or its code for any purpose whatsoever.

Software Updates

UserWay reserves the right, at its sole discretion, to change or modify its Software, website, widget, plugin or any code and deploy any changes publicly on your website without prior notice to you.

Technical Support

UserWay has no obligation to provide any upgrades, technical information or technical support of any kind.

Restriction on Use

You may not decompile, “reverse-engineer”, disassemble, or otherwise attempt to derive the source code of the UserWay Software.

Restriction on Alteration

You many not modify the UserWay Software or create any derivative work of UserWay, it’s website, widget, plugin, code or any accompanying documentation. You may not alter any files or libraries in any portion of the UserWay Software. You may not reproduce the UserWay database or create any copies of UserWay data.

Restriction on Copying

You may not copy or reproduce any part of the UserWay Software.


UserWay retains all interests, intellectual property, ownership rights and title in the Software and all copies thereof including but not limited to computer code, documents and documentation, copyrights, patents, trademarks, trade secrets, trade names, titles, designs, and methods of operation. The Software is protected by the copyright laws of the State of California, the United States of America, international treaties, conventions and other laws around the world.

No Warranty

UserWay does not guarantee WCAG compliance!

UserWay interacts with each website, browser and operating system differently and therefore provides no warranty or assurances that the Software will perform as expected on your website. If you or your users experience any unexpected technical issues, bugs or malfunctions, it is your responsibility to report such issues to including relevant screenshots, browser versions, OS version and device type.

If UserWay Software changes the intended behavior of your website in any way or does not provide accessibility improvements as expected, you may remove any UserWay code from your servers and discontinue using the Software.

Limitation of Liability

UserWay does not guarantee WCAG compliance! it is your sole responsibility to ensure your website is accessible and tested for compliance with WCAG 2.1 or other accessibility regulations as required by law. Moreover, you hereby agree to test the UserWay widget and all of its accessibility features on your website locally prior to rolling it out publicly to ensure proper functionality.

By choosing to use the UserWay widget you hereby claim that all of the pages and content on your site have been tested with common browsers and operating systems and with each of UserWay’s accessibility features (contrast changes, text size changes, keyboard navigation, cursor size, link highlighting, font changes, desaturation, etc.) and that all available functionality works properly and as intended.

In no event shall UserWay be liable to you or to any third party claiming through you or on your behalf.

As such, neither UserWay, its directors, officers, employees or agents, nor any UserWay partner, affiliate or solution provider shall in any way be liable to you or your users and you hereby waive any direct or indirect, economic, financial, special, commercial, incidental, exemplary or consequential damages, including without limitation lost profits, citations, loss of business revenue or earnings, lost data, damages caused by bugs, glitches, malfunctions or a failure to realize intended functionality, design or content, arising from or in connection with the use or performance of the Software, even if UserWay or a UserWay affiliate are aware of the possibility of such damages.

You agree to indemnify and hold UserWay harmless from all claims, judgments, liabilities, expenses, or costs arising from any breach of this EULA and/or acts or omissions.


This software is licensed to you “as is” and UserWay disclaims any and all warranties, express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose, to the extent authorized by law. Without limiting the foregoing, UserWay makes no representations that use of the software will not infringe any copyright, patent or trademark or other rights held by a third party.

Further and without limiting the foregoing, UserWay makes no warranties or representations that the software will meet your requirements or that operation of the software will be uninterrupted, error free or will not harm your computer or mobile device. You assume responsibility for determining whether the software and its results, if any, are appropriate for yourself, your software, your website, your server, your product and your computer or mobile device. You shall bear the entire risk as to the performance, operation and quality of the software.

Agreement Updates

UserWay reserves the right, at its sole discretion, to change or modify or to add or remove portions of the EULA, Terms of Service or Privacy Policy at any time (“Updates”). You will be deemed to have accepted any update by continuing to use the UserWay Software or Services.


To the extent any section, clause, provision or sentence or part thereof of this EULA is determined to be illegal, invalid or unenforceable by competent authority in any jurisdiction, then that portion shall be severed and the remainder of this EULA shall be given full force and effect.

No Waiver

UserWay’s failure to assert or enforce any right contained in this EULA shall not constitute a waiver of that right.

Entire Agreement

This EULA constitutes the entire agreement between you and UserWay with respect to the subject matter hereof and supersedes any prior oral or written agreements, communications, representations or undertakings provided, however, that this EULA shall coexist with and shall not be superseded by the Terms of Service, Privacy Policy and Cookie Policy. To the extent the EULA conflicts with the provisions of the Terms of Service, the conflicting provisions in the Terms of Service shall govern. To the extent the EULA conflicts with the provisions of the Privacy Policy, the conflicting provisions in the Privacy Policy shall govern.

Governing Law, Jurisdiction

This EULA is governed by the laws of the State of California.
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